> ## Documentation Index
> Fetch the complete documentation index at: https://docs.blackquantlabs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Verify your identity

> What documents are accepted, how to photograph them, and how review works.

Identity verification is required before you can withdraw. Everything else on the platform works without it.

Go to **Personal → Verification**.

## Accepted documents

| Document         | Sides required      |
| ---------------- | ------------------- |
| Passport         | 1 — photo page only |
| Driver's licence | 2 — front and back  |
| National ID card | 2 — front and back  |

## Photo requirements

All four must hold, or the submission is rejected on review:

* Document must be **valid and not expired**
* **All four corners** must be visible
* Text must be **clearly legible**
* **No glare, shadows or obstructions**

### File limits

|              |                 |
| ------------ | --------------- |
| Formats      | JPEG, PNG, WebP |
| Maximum size | 8 MB per image  |

<Info>
  8 MB is deliberately modest. These are photographs of a document, not archival scans — a phone camera shot at default settings lands well inside it. If yours does not, your camera is set to something unusual.
</Info>

## The liveness step

After the document images, you are asked for a **liveness capture** — a selfie, taken in the moment, to check that the person submitting the document is the person in it.

## Submission flow

```mermaid theme={null}
flowchart LR
    A[Choose document type] --> B[Upload front]
    B --> C{Two sides<br/>required?}
    C -->|Yes| D[Upload back]
    C -->|No| E[Liveness capture]
    D --> E
    E --> F[Status: PENDING]
    F --> G{Review}
    G -->|Approved| H[Status: APPROVED]
    G -->|Rejected| I[Status: REJECTED<br/>with a note]
    I --> A
```

## Statuses

| Status     | Meaning                                  |
| ---------- | ---------------------------------------- |
| `PENDING`  | Submitted, awaiting review               |
| `APPROVED` | Verified — withdrawals unlocked          |
| `REJECTED` | Not accepted; a review note explains why |

A rejection is not final. Read the note, fix the specific problem, and submit again. The overwhelming majority of rejections are glare on a laminated card or a cropped corner.

## Where your documents are stored

Documents go to **private object storage** — an S3-compatible bucket (AWS S3, Cloudflare R2, Backblaze B2 or MinIO), never a public directory and never the application database.

<Warning>
  **Self-hosting note.** If no bucket is configured, the deployment falls back to a local directory that is explicitly development-only. Never run a production deployment in that mode: identity documents would sit on the application server's filesystem. See [Environment variables](/developers/environment-variables#object-storage).
</Warning>

You can check which mode a deployment is in from the Verification screen — it reports whether storage is a bucket or the local development fallback.

## Privacy

* Documents are used for verification and are not shared with other users.
* You can export everything the platform holds on you from **My Profile → Export account data**.
* Account deletion is available from **My Profile**, and cascades to submissions and documents.

## Next

* [Fund your account](/getting-started/fund-your-account)